The reasons for this could be as under:
Go to Transactions >> Disburse Loans under “Loans”.
a. Click on “View / Edit” against the Employee for whom this is happening.
b. Check the “Repayment Schedule” grid.
c. If any reschedule has been done, then the EMI would not have displayed.
(Reschedule Payment – If there are any changes in the schedule from the Lender’s or Lendee’s end, then the loan schedule would be redone).
2. If incorrectly configured:
a. In the configuration screen, there are two text boxes “No of Instalments” and “No of months paid”.
b. The former is for how many months the Loan should be deducted and the latter to show for how many months Loan has already been deducted.
c. If the latter box has been updated instead of the former one, then the EMI deduction may not happen.
3. If Payout already updated:
Go to Transactions >> under Loan >> Manage Loan
a. If the name of the concerned Employee appears in the list, then chances of EMI getting deducted are remote.
4. If waived-off:
Go to Transactions >> Click “Closure / Waiver"
a. If the name of the concerned Employee appears in the list, once again the chances of EMI getting deducted are equally remote.
If even after finding that care is taken with regard to above lines, it is found that the EMI is not deducted, then should approach the Support Team for assistance.