Help Center

Payroll FAQs-New UI 8

• What is the difference between 'Compute for this month', 'Use previous month's TDS' & 'Consider zero TDS'?
• Why, when, and how to lock payroll?
• What are the steps to be taken after the run payroll process?
• Why are only some salary components and employees shown on the pay adjustments page in the run payroll wizard?
• Which salary components can be managed from the pay adjustments page in the run payroll wizard?

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Leave and Attendance FAQs 6

• Where can I see the assigned weeks off, holidays, and leaves taken?
• Why are Leaves being allowed to be applied for previous months despite Payroll being locked?
• Who can cancel the pending/approved and rejected leaves?
• Why some employees and leave types are not shown on the attendance page in the run payroll wizard?
• What is the difference between ‘From Manual Entry/ Summary Import’, ‘From ESS/Day-Wise Import’, ‘From Bio Metric System’, and ‘Late Occurrence', in the run payroll wizard?

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Reimbursement FAQs 2

• Why are employees unable to initiate the reimbursement claim process?
• Why is Finance not able to approve /view the reimbursement claims?

Settings FAQs 3

• Why is the salary component not reflected in the pay slips?
• Is there a mobile application available for Paybooks?
• What are the steps to fix email notification issues?

Income Tax-FAQs 1

• Why is the tax override option not available in March?

Employee Self Service-FAQs 1

• How to access the ESS portal after logging in with the HR/ Finance credentials?